Warranty and returns
Our 7-day checking warranty, and how returns and exchanges work.
Devices: every device we sell comes with a 7-day checking warranty. If you find a fault in the first 7 days, bring the device and your receipt to the shop and we will check it. What happens next is agreed with you at the shop.
Parts: some parts carry no warranty. We tell you at the shop whether a part has a warranty before you buy it.
Your receipt: the warranty for each item is written on your receipt at the shop. Every device and part is different, so what is written on your receipt is what applies.
Returns and exchanges: these are agreed at the shop. Bring the item and your receipt.
Apple's warranty: we are an independent shop, not an Apple service provider. Our warranty is our own; we do not offer Apple's warranty.